Free until you sell. Then simple, honest pricing.
No credit card, no Meta setup. Your first order gives you 14 days or 200 orders — whichever comes first — to try everything in Pro. Then pick the plan that fits.
On annual you get the same credits every month, locked in for the year you paid.
Kedaipal0%0% cut · fixed feeWork out your shop's math →Starter
Take orders on WhatsApp
Flat price. We never take a cut of your sales.
- 100 credits a month — 1 per order
- 1 seat — just you
Pro
Orders and payments
Flat price. We never take a cut of your sales.
- 200 credits a month — 1 per order
- You + 2 teammates
Your first real order lands in the dashboard in our first session, or we set it up until it does.
Enterprise
Built for 1,500+ orders a month
Flat price. We never take a cut of your sales.
- Credits sized to your volume
- Unlimited teammates
- Multiple outletsSoon
One flat price. Cancel anytime. Export your data anytime.
Real sellers, real orders
paying sellers across Malaysia & Singapore
Not a waitlist — paying sellers whose buyers order through Kedaipal every day. All closed by referral, zero ad spend.
Compare tiers
Full feature breakdown
Swipe to compare all three plans
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Credits a month (1 credit = 1 order) | 100 | 200 | Custom |
| Team members | 1 | 3 | Unlimited |
| OutletsComing soon | 1 | 1 | Multiple |
| Hosted storefront | |||
| Counter checkout (stall QR) | |||
| Order pipeline | |||
| WhatsApp order automation | |||
| Live claim links (price-locked) | |||
| Manual payment claim | |||
| Receipts, invoices & parcel labels (PDF) | |||
| Online payments (HitPay) | |||
| Inventory tracking | |||
| Product variants (up to 100 per product) | |||
| Product categories | |||
| Mockup approval for custom orders | |||
| Customer database (CRM) | |||
| Order inbox | |||
| Seller insights (revenue, top products) | |||
| Order source insights (TikTok, IG, QR) | |||
| Date picker / pre-orders | |||
| Automated reminders | |||
| Chargeable pickup locations | |||
| Radius-band delivery fees | |||
| Lalamove delivery (live rider quotes) | |||
| Courier rate cards (weight & zone) | |||
| WhatsApp order alerts to seller | |||
| WhatsApp broadcastsComing soon | 100/mo | Custom | |
| Custom domainComing soon | |||
| Production calendarComing soon | |||
| Priority supportComing soon |
1 credit = 1 order. Need more in a busy month? Top-ups start at RM 45 for 50 credits.
FAQ
Pricing questions, answered.
When do I start paying?
Not until you sell — sign up free, no credit card. Your first order gives you 14 days or 200 orders, whichever comes first, to try everything in Pro, and brings your first invoice: pick Starter or Pro and pay it before those 14 days are up. Haven't sold by day 15? The invoice comes then instead, on the same terms. Cancel before paying and you owe nothing.
What is a credit?
1 credit = 1 order you keep, whatever its size. Every plan includes credits each month — 100 on Starter, 200 on Pro, and whatever your contract sets on Enterprise — and one is used when an order comes in, on any channel. If an order never gets going, its credit comes back: a booking request that expires unanswered, an unpaid claim-link order that lapses, a buyer who backs out, or a new order you cancel before accepting it (up to 10 a month). Your buyers never see credits.
Is my price changing?
No. Starter and Pro keep their monthly prices, and the credits are included in them — they're not a new charge. You only ever pay more if you choose to top up or move up a plan.
What happens if I run out of credits?
Your shop keeps taking every order — the storefront never pauses, and your buyers never notice. Orders that arrive while you're at zero come off your next credits, so topping up, moving up a plan or waiting for your monthly credits clears the balance. You can always see, cancel and refund an order.
Do unused credits carry over?
Your plan's monthly credits don't — they reset at the start of each month. Credits you buy as a top-up last 12 months from the day you buy them, and they're only used once your monthly credits run out.
Can I switch plans as my orders grow?
Yes — from Settings → Billing, any time. Moving up starts straight away: the days you've already paid for carry over, and the extra credits are added to this month at once. Moving down waits until the period you've paid for ends, so nothing is taken back before then. You can also cancel anytime; your data is kept for 90 days.
Do I get the same credits on the annual plan?
Yes. Annual plans get the same credits every month — never all twelve months at once — and the number is locked in for the year you've paid for.
Does Pro support multi-pickup-point orders?
Each order has a single pickup/delivery address. Multi-pickup-point routing — where one order can have different pickup locations (e.g. several collection points for a batch run) — is coming to Enterprise; it isn't live yet.
How does Lalamove delivery work, and what about frozen or outstation orders?
Lalamove rider booking is live on Pro and Enterprise, using your own Lalamove account. Buyers see a live rider quote at checkout, and you dispatch in one tap from a packed order — motorcycle or car — with the tracking link pushed to the buyer automatically. That covers intra-city delivery. For frozen or outstation parcels you set up courier rate cards instead: your own zones and weight bands for J&T, DD Cold Chain, Ninja Cold and the rest, then paste the consignment number when you ship. Rate cards are on every plan.
What payment methods can my customers use?
Two rails, both settling straight to you. Connect your own HitPay account and buyers tap Pay now — DuitNow QR, FPX from every bank, Touch 'n Go, GrabPay, ShopeePay, Boost, Visa/Mastercard. Or take bank transfer, DuitNow QR and cash by hand, with the “I've paid” handshake and receipts. Kedaipal never touches your order money; HitPay's gateway fee is billed to you directly and we add nothing on top.
Does Kedaipal work if my customers are already chatting me on personal WhatsApp?
Yes. Your customers keep messaging whatever number they have for you. Kedaipal is a storefront + order system that connects via the CTA URL button in your WhatsApp Business profile — customers tap it, browse, cart, and the order comes back to you in WhatsApp. No app download, no new number.
Start free. Pay when you sell.
No credit card. No Meta setup. Your first order gives you 14 days or 200 orders to try everything in Pro — cancel anytime and keep your data.
Your first real order lands in the dashboard in our first session, or we set it up until it does.
See how it works