How are payments handled?

Two ways. Connect your own HitPay account and buyers tap Pay now — DuitNow QR, FPX, cards, e-wallets — with the money settling straight to you and the order marking itself paid. Or take bank transfer / cash: Kedaipal sends your payment details, tracks the “I've paid” handshake, and issues the receipt. Kedaipal never touches your order money.

I sell at a stall too — does that work?

Yes — that's exactly who we built for. Counter checkout gives your stall one QR: walk-ins scan, order and pair to WhatsApp on the spot. Counter and chat orders share one inbox, one stock count, and one customer list.

I sell custom-made orders — can buyers approve a design first?

Yes. Mark a product as needing mockup approval and its orders can't enter production until the buyer signs off on their tracking page. Payment is only asked for after approval — and if a buyer goes quiet, you can waive the gate after 48 hours.

Who owns my shop data?

You do. Every product, order and customer record is yours — CSV export is on the dashboard today. Cancel anytime and take everything with you.

Who's behind Kedaipal?

A solo founder (Arif Rahman) building with the sellers who pay for it — real businesses transact through Kedaipal daily and shape the roadmap every week. Not a big team, but you'll always reach a person.

Built for sellers doing 20+ orders/week

Stop losing orders. Stop chasing payments.

Orders, jobs or bookings: close them by hand in WhatsApp and they get buried, while “dah transfer” screenshots eat your day. Kedaipal puts every one — and every payment — on one dashboard, through the WhatsApp your customers already use.

Start 14-day free trial

Your first real order lands in the dashboard in our first session, or we set it up until it does.

Claim your free store See how it works

14-day free trial
No credit card
No Meta setup
Live in 5 minutes

Aisyah Rahim

Nak order 3 boleh? 🙏

Mon3

Mr Tan

Dah transfer ya

Mon1

Puan Siti

Hello? Confirm tak order saya?

Tue2

❤️

Family

Makan kat rumah esok!

Tue

Zainab K

Kak, ada stok lagi?

Wed5

Along

ok jap

Wed

+60 12-338 1122

Nak order kek utk Sabtu, boleh tak?

Thu4

Hafiz Delivery

Otw pickup

Thu

Missed order · RM 95

Sis dah bayar ke? 😩

Asked 3× · still no reply

47 unread

Custom cakesKeropok lekorKuih & pastryFrozen foodCentral kitchensFruit & fish sellersMarket stallsCampsitesMade-to-orderPre-order menusService jobs

Real sellers, real orders

Running on Kedaipal today.

Not a waitlist — paying sellers whose buyers order through Kedaipal every day. All closed by referral, zero ad spend.

Keropok lekor stalls

Counter QR at every stall

Walk-ins scan and order on the spot. Multiple pickup points, one stock count, one inbox across every location.

Tent-wash service

Service jobs, not just products

Made-to-order service jobs with dates and status updates — proof that the pattern matters more than the product.

Why they switch

Sellers switch in days, not weeks.

No Meta verification wall, no order forms — the close stays in the chat, and the system of record sits behind it. Live in one demo, running by the weekend.

Time to first 520 days

Ad spendRM 0

If you're selling on WhatsApp, you're probably losing more than you think.

Orders buried in chat history

A customer messages on Monday about an order. You scroll past it chasing 30 other chats. By Friday they've bought from someone else. You never even saw it.

Chasing payment screenshots all day

"Dah transfer" — but the screenshot never came. You're DMing customers to confirm, they're slow to reply, and you can't pack the order until you're sure. That's 20 minutes per order, every order.

The stall and the chat don't talk

Walk-ins at the counter, pre-orders in chat, pickups on Saturday. When it's time to pack, you're reconciling three lists from memory. Wrong guess = wasted stock or a disappointed customer.

The payment handshake

“Dah transfer” becomes a matched payment, not a mystery.

Every order carries its own payment state. The buyer taps I've paid on their tracking page, you confirm in one tap, and the receipt goes out on WhatsApp automatically. No screenshot archaeology, no “sis dah bayar ke?”

Buyers pay from their secure order page — bank details never sit in chat: one-tap copy account numbers, Save QR, or Pay now with HitPay
Unpaid orders stay flagged in the inbox until they're settled — nothing gets packed on a guess
Receipt and invoice PDFs generated for you — bookkeeping-ready CSV export included

Online payment (HitPay) is live — buyers tap Pay now and the order marks itself paid. The handshake covers everyone who still pays by transfer or cash.

How it works

Share one link. Everything after is handled.

Your customers never install anything. The same flow handles the buyer in your chat, the walk-in at your stall, and the one who takes two weeks to decide.

One link, every channel

Drop kedaipal.com/your-store in WhatsApp status, IG bio, or Facebook — and print the free QR poster for your counter. Every channel funnels into the same catalog and pipeline.

WhatsApp statusIG bioCounter QR poster

BROWSE

They build a cart on your storefront

Your branded shop opens right in the WhatsApp browser. Buyers pick variants, see live stock, choose delivery or pickup — with live rider quotes — and pick a fulfilment date on a real checkout page. No app, no account.

VariantsLive stockFulfilment dateDelivery or pickup

Checkout lands back in WhatsApp

The cart posts into your chat with an order ID — the close stays in the conversation your customer already trusts. Kedaipal confirms it and sends a tracking link where they pay online (HitPay) or share their transfer.

RUN

You run it all from one inbox

Confirm payments, update statuses, see exactly what to pack. Confirmed → packed → shipped → delivered — the buyer gets a WhatsApp message at every step, automatically.

Features

Everything the close-by-hand seller needs.

No enterprise bloat, no ten-seat minimum. The tools that made-to-order and multi-outlet sellers actually asked for — all live today.

Payment handshake & receipts

Buyer taps Pay now (HitPay) or “I've paid” for manual transfer — you confirm, receipt sent. Unpaid orders stay flagged until settled; receipts and invoices export as PDF.

Counter checkout

One QR at the counter. Walk-ins scan, order and pair to WhatsApp — counter and chat share one inbox and one stock count.

Hosted storefront

Your logo, your slug, your categories. A professional mobile-first shop — no code, no design skills.

Built for made-to-order

Buyers pick a fulfilment date at checkout. Custom cakes and printing gate production behind mockup approval — signed off on the tracking page before you make anything. Minimum order rules keep small jobs worth your time.

Variants, like the marketplaces

Every size and flavour on one listing, each with its own price, stock and photo.

Delivery & pickup, your rules

Free, flat-fee or distance-band delivery — or live Lalamove rider quotes at checkout with one-tap booking. Multiple pickup points, each with its own fee.

Order inbox + customer memory

Search, filter, bulk-update every order. One tap on a customer shows their full history, spend and your private notes — auto-captured from WhatsApp. No more “wait, who is this again?”

Full feature list →

Founding 10

The first 10 businesses that build Kedaipal with us.

Founding members pay monthly and shape the roadmap every week. Lock in the lowest price that will ever exist — RM 104/mo Pro, forever — with a direct line to the founder.

10 of 10 founding spots still open

Locked-in pricing

Pay the founder rate forever — the lowest price that will ever exist for Kedaipal.

Direct product input

Your workflow shapes the roadmap. Founding members get a WhatsApp line straight to the builder.

Origin story

Your business is featured as a Kedaipal founding seller — the ones who were here first.

Apply for a founding spot

The money math

Marketplaces take a cut of every sale. Kedaipal never does.

Kedaipal takes 0%, forever. A fixed fee, no matter how much you sell.

Sales go up, the fee doesn't.

Work out your shop's math

Free · takes 60 seconds

Shopee takes up to ~20%. GrabFood 15–22%. foodpanda 12–20%.

Shopee

up to ~20%

GrabFood

15–22%

foodpanda

12–20%

Kedaipal

0%0% cut · fixed fee

Published 2026 rates. Shopee's max case includes the opt-in 5.5% Free Shipping fee (~14% without it) — commission varies by category. Marketplace and delivery fees also fund things like rider fleets; the point is the model: a percentage of every sale versus one fixed fee.

Payments

Your customers pay the way they already do.

DuitNow QR, FPX from every bank, Touch 'n Go, GrabPay, ShopeePay, Boost, Visa/Mastercard — powered by your own HitPay account.

Bank + QR

30+ banks

Cards + device wallets

E-wallets

MayBank QRPay

Buy now, pay later

SPayLaterGrabPay PayLater

The money goes into your own HitPay account, never ours.

Gateway fees are billed by HitPay directly — we add nothing on top.

Payments powered by

HitPay

Simple pricing

One subscription. No per-message fees. No cut of your sales.

14-day free trial on every plan. No credit card to start. Kedaipal never touches your order money — your customers pay you directly.

Most WhatsApp order tools charge RM 200–500/month for a fraction of what Kedaipal does. Starter from RM 79/mo — less than RM 3 a day.

Starter

RM 79/mo

Just starting out · up to 100 orders/mo

Storefront + counter QR
Order pipeline
WhatsApp automation
Payment handshake + receipts
1 user

Start 14-day free trial

Questions sellers actually ask.

No — Kedaipal runs one Meta-verified WhatsApp Business Account for all sellers. No Meta business verification, no waiting weeks for approval. Your store name appears in every message, and you're live in under 5 minutes.

Every order and payment, one dashboard.

14-day free trial. No credit card. No Meta setup. Your storefront is live in 5 minutes.

Start 14-day free trial

Your first real order lands in the dashboard in our first session, or we set it up until it does.